Q/ What is Mambo/Joomla?

A/ In a nutshell, they are full featured content management systems which are realease under the GNU license, Mambo was initially developed by a company called Miro in order to make the whole process of putting content on the internet simple. Later the Mambo project split and Joomla was born, hence at present our components support both Mambo and Joomla. Read more about Mambo here. Copyright and GNU license information can be found here.

Q/ Are the Webformtique products compatible with any other types of CMS?

A/ Car Manager and Reservation Manager were designed to run on Mambo 4.5.X and above also Joomla 1.0.8 and above. So if the CMS is based on these then it will probably be fine. Please send contact support should you have any specific questions about the requirements.

Q/ If Mambo and Joomla are free how can you charge your products?

A/ Car Manager and Reservation Manager has been written and developed for businesses to manage online property rentals. In order to support and continue this project and fund development of the product we are charging a small fee of €99 per license of Car Manager and Reservation Manager. Your purchase provides you with the component and high quality after sales support to get you up and running quickly and also ongoing support should you need it.

Q/ How do I obtain Reservation Manager?

A/ Buy the product through our store using the Buy NOW button. Once payment clears you will be able to download your products from our site.

Q/ Will I be able to get upgrades and patches for the product?

A/ Upgrades and Patches are available on the Customer Download area of our website. V1.X patches are free to all existing customers.

Q/ What support will I get when I purchase Reservation Manager?

A/ Access to our Support forums and email support is free to all our customers. When you purchase Reservation Manager you will be entitled to three months unlimited email and MSN chat support for installation and user support.

Q/ Can Webformatique install and configure Reservation Manager for me?

A/ We are happy to install and basically configure reservation manager for any of our customers. However this service is only available to customers already running Mambo or Joomla.

Q/ Can Webformatique provide a fully configured Mambo/Joomla configuration pre-installed with Reservation Manager for my Business?

A/ Yes, we can provide a full solution for your business, this includes hosting, fully configured Mambo or Joomla (the choice of CMS is yours) with Reservation Manager or Car Manager installed and ready to go. We can even register a domain name for you so there is nothing for you to worry about apart from adding the content and your rental advertisments. Please contact sales for further information.

Q/ Can I install Car Manager or Reservation Manager onto Multiple Domains/Websites?

A/ Purchasing a license of products entitles you to install and run Car or Reservation Manager per installation of Mambo/Joomla or per domain. However when you purchase a license you will be able to download two copies of the product one for your live domain and one for development.

Q/ Can I transfer the registration from one domain to another?

A/ Yes, however your license agreement only entiltes you to run the component on one domain at a time. It is possible to move this domain for a fee of €55. Only one transfer per purchase is possible.

Q/ Do you offer a money-back guarantee?

A/ No, Sorry. because our products are softare and downloadable we cannot offer a refund. We strongly advise you to try our demos before purchasing. You can also contact us if you have any questions or queiries.

Q/ Are the products Open Source or Encrypted?

A/ Over 90% of Reservation Manager, Car Manager and Hire Manager are provided open and unencrypted, Reservation Manager PRO is encrypted with over 50% of the code encrypted. (please note the products are NOT released under the GNU,GPL license). The encypted files requires the ionCube support, when you purchase the extension the relavant ioncube loaders will be bundled with your download and these are installed automatically when you install the extension. If you need further information on ionCube please visit www.ioncube.com

Q/ How do I get support?

A/ Please refer to our support forums, these are managed and checked reguarly or send a support request to support by using the contact support when logged into the site. Please be aware that sending support requests to the Sales contact on the contact tab above may slow the reply to you question. Note that Helpdesk tickets are treated with priority over forum postings.

NOTE: Support is only provided in English.

Q/ How do I get updates to my Purchases?

A/ Login to our site using the account you used to purchase the product and select "My Licenses/Downloads" from the left hand menu.